Confidentiality and integrity are as important to us as the accuracy and quality of the service we provide.

Being privy to confidential and sensitive material places a considerable responsibility upon us. As such, we implement the following measures to ensure our clients of our commitment to these values:
  • All documents are dealt with as strictly confidential and are used solely for the tasks requested from us.
  • Confidentiality agreements are signed with the client prior to the exchange of any material.
  • Non-disclosure agreements are signed with our translators, proofreaders and any other language practitioners or industry specialists consulted during the translation process.
  • No proprietary information is ever released.
  • Original documents sent to us are returned to the client on request.
  • No client information (including email addresses and contact information) is ever shared with third parties.